Your 100% satisfaction is important for us. We offer a 14-day Return & Exchange Policy:
If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
Timing: we have a 14-day Return & Exchange Policy from the day item was received.
To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
For returns, please email mothernurturetea@gmail.com with the subject 'Returns' and include your order number, name and the reason for the return.
If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package.
Make sure to keep your tea stored in an environment that is room temperature, dry, and not exposed to light, heat, or humidity. Teas can stay fresh for about a year and a half if stored properly.
